A Proven Step-by-Step Plan for Commanding a Room

Watch Empower Right Now

Includes 3 courses and 5 hours of success proven tools and techniques!

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Try Empower Today

Order now and get:

• 4-part plan for commanding a room
• 3 Follow-Along workbooks and a slideshow handout
• 24/7 access on any device
• 30-day money back guarantee
• $197 or 5 payments of $47

Watch Empower Right Now

Includes 3 courses and 5 hours of success proven tools and techniques!

Watch NowPurchase Policies

Try Empower Today

Order now and get:

• 4-part plan for commanding a room
• 3 Follow-Along workbooks and a slideshow handout
• 24/7 access on any device
• 30-day money back guarantee
• $197 or 5 payments of $47

Administrator

Captivate your audience, manage pace, handle small talk, stay in control, and show confidence during presentations and meetings.

Module One : PREPARE YOUR PRESENTATION

Prepare and organize yourself and your material so that you feel more comfortable presenting it. It’s important to remember that adults all tune in to one radio station: WIIFM, “What’s In It For Me?” You’ll learn how to prepare an agenda that applies to them right away so that they can easily see how it will benefit them.

Module Two : CONNECT WITH YOUR AUDIENCE

Immediately captivate any audience so they can’t wait to hear what you have to say next. Many leaders suffer from what Chip Heath and Dan Heath described as “the curse of knowledge” in an article in the Harvard Business Review (December 2006): “. . . once we know something . . . we find it hard to imagine not knowing it. Our knowledge has ‘cursed’ us. We have difficulty sharing it with others, because we can’t readily re-create their state of mind. In the business world, managers and employees, marketers and customers, corporate headquarters and the front line, all rely on ongoing communication but suffer from enormous information imbalances.” You’ll learn how to break that curse.

Module Three : SHOW CONFIDENCE

Regularly come across as confident and credible. From having observed thousands of presentation, I can tell you where most people go wrong here: they know their subject very well, but their language, voice, facial expressions, and body language don’t show confidence. You’ll learn why and where your audience may find you lack credibility. Remember: to seem credible, what you actually know matters less than what your audience thinks you know.

Module Four : OVERCOME NERVOUSNESS AND FEAR

Appear totally calm on the outside even if you’re feeling nervous on the inside. I like to use the example of a duck. When it’s swimming, underneath the water it’s paddling like the dickens, but the people on the banks or shore don’t see all that effort. They just see the duck gliding smoothly and confidently across the water. You will learn how to create the same illusion. You don’t want your paddling and nervous efforts to be obvious. Discover if you display any of the habits that betray your anxious state.

Module Five : CONVINCE WITH YOUR VOICE

Use your tone to make staff, students and faculty want to listen to you more. To be effective as an oral communicator, there are three things you need to do: (1) choose your words wisely, (2) find your optimal pace, volume, and tone, (3) master inflection to create special effects. You’ll learn all three.

Module Six : COMMAND WITH OUR BODY

Use your body and facial expressions to set yourself apart as a leader. From all the anecdotal evidence I have accumulated from my years of doing and observing presentations, I have no doubt that facial expressions and body language play a major role in whatever impression you make on your audience. Let’s make them better.

Module Seven : KEEP THEIR ATTENTION

Ensure your audience is so engaged, even at this time, that their minds will never wander. You have to show your audience that in order to get the information they’ve come to hear, they have to listen to you. This advice seems deceptively obvious. I tell it to people who’ve come to me for presentation advice and they nod in agreement, as if to say, “Got it.” But they haven’t, until now.

Module Eight : MANAGE MEDIA IMPACT

Use media to get more people to listen to you. By August 2012, it was estimated that 350 PowerPoint presentations are given each second across the globe. So the mere fact that you’re putting on a slide show in connection with your presentation isn’t very compelling. Certainly how it looks may set it apart, and I will discuss some techniques for making your graphics look good. But before you decide what kind of visuals you’ll use and when you’ll use them, you have to think about why you are using them.

Module Nine : CONTROL THE PACE

Manage the pace of meetings, public presentations and 1 on 1 conversations so that you always end on time. I’m going to teach you how to calibrate your message so no matter what happens in your presentation, you can get it back on track. You’ll learn how to: create a timetable, manage audience question periods and adjust as you go.

Module Ten : HANDLE QUESTIONS

Credibly invite and answer any question that gets asked of you…even if you don’t know the answer. If you handle questions well, you meet your audience’s needs, which earns you credibility and respect; you keep the audience focused and engaged, and you look like the leader that you are.

Module Eleven : MINIMIZE DISTRACTIONS

Stay in charge no matter what’s happening or who’s talking. It’s important to understand the motivation of people who are at a presentation. They are often people who were required to attend, and they resent it. They come with an attitude that is not conducive to learning or to useful dialogue. Learn how to handle them and even harness that energy into a positive atmosphere.

Module Twelve : CLOSE TO APPLAUSE

Close a meeting, presentation or conversation so others feel good about what you had to say. I was at a national health care conference a few years ago. One of the presenters finished, signed off with sincerity and warmth, and promised to stick around. The handclapping had been spirited. As they filed out, people were talking to one another and there was a feeling of energy in the room. “Wow!” someone said. “You said it!” someone else agreed. “That was an amazing presentation!” Learn how he did it.

Boomerang

Learn how to inspire questions and provide answers even when there aren’t any.

Module One : ELICIT QUESTIONS FROM THE AUDIENCE

Questions are a sign people are interested and provide an opportunity for interaction that makes your presentation livelier. Presenters often tell me they have a hard time getting responses when they invite questions. You can turn that around with just a few simple techniques.

Module Two : ANSWER IN-SCOPE QUESTIONS IMMEDIATELY

#1 rule of thumb for answering questions: show that you care. In this session, you’ll learn how to manage your pace, establish boundaries, tell your audience you will be answering only questions related to the topic during the question period, and postpone others until the end of the presentation.

Module Three : COPE CONFIDENTLY WHEN YOU DON’T KNOW THE ANSWER

In the unlikely event you’ve forgotten or don’t know the answer to an in-scope question, be cautious. Audiences have an uncanny knack for spotting a presenter’s weakness. Discover how to confidently cope even when you don’t know the answer.

Module Four : POSTPONE OUT-OF-SCOPE QUESTIONS GRACEFULLY

When you get a question that is not directly relevant to the material at hand, treat it like any question—whether or not you know the answer. You’ll learn how to do this in an eloquent manner and still keep your credibility and rapport.

Serenity

Maintain control of even the most challenging participants.

Module One : STOP INTERRUPTIONS

Eliminate distractions and stay on track. People may stop the flow of your presentations by jumping in with questions and comments or trying to start conversations at inappropriate times. The major problems come from the people who want the attention, power, or satisfaction of being publicly recognized. These Talk Hogs fall into two categories—the Expert, who actually has some information and credentials (but may want to challenge you), and the Know-It-Alls, who just want the spotlight. Both can take over a conversation and even overshadow your message, but only if you let them.

Module Two : HANDLE NEGATIVITY

Maintain a positive learning environment. Negative people tend to either find fault with you or the class, resent being there in the first place, or heckle their way through to cover up something underneath.
It’s important to understand the motivation of such people who are at a training. They are often people who were required to attend, and they resent it. They come with an attitude that is not conducive to learning or to useful dialogue. Rudolf Dreikurs would say their misbehavior is just the manifestation of desire for revenge, misdirected at the speaker rather than toward whoever required his or her presence. Learn how to maintain a positive learning environment, even with them in the room.

Module Three : MANAGE INATTENTION

Motivate people to listen and perform. I suggest a challenge: Find a way to keep the people in your room as stimulated and engaged as you are as a speaker. You may already have a number of valuable techniques that will work to keep the attention of nearly anyone in the room. But for some people, you’ll need a few other tricks up your sleeve.